Refund policy

Boutique La Pink — Return & Refund Policy

We accept returns on eligible items within 14 days of delivery.

Return requests must be submitted within 14 days from the date your order shows as delivered.

If your return request is approved:

Returns shipped outside the approved return shipping window may be denied.

To qualify for a return, items must be:

Proof of purchase is required.

The following items are not eligible for return, refund, or exchange:

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

Original shipping charges are non-refundable unless the return is due to our error.

Please inspect your order upon delivery.

If your order arrives damaged, defective, or incorrect, you must contact us within 48 hours of delivery so we can resolve the issue quickly.

Once your return is received and inspected, you will be notified of approval or denial.

If approved:

Refunds are issued to the original payment method
Processing typically occurs within 5–10 business days
Your bank or credit card provider may require additional time to post the refund

The fastest way to receive a different item is to complete a return (if eligible) and place a new order.

We reserve the right to deny returns that do not meet the requirements outlined in this policy.